Welcome to the Help Center
Here you will find a quick solution to your problems! If you have further questions, feel free to open a ticket!
What is MyDGN?
MyDGN is the market leading brokerage platform for FIFA Coins. At MyDGN you can sell your FIFA Coins 365 days a year, 24 hours a day at the best price!
Where can I see the current purchase prices for FIFA Coins?
To see the current prices you have to register and be logged in first. Prices are given per 10,000 (10K) FIFA Coins and in Dollars ($)!
How can I start selling FIFA Coins?
To start selling FIFA Coins you need to register first. After registration you will get access to our selling options. You can choose between Player Auction and Comfort Sell.
What happens to my balance when FIFA 22 comes out?
Your current FIFA 21 balance will be transferred to FIFA 22 - you won't lose your balance when we start buying FIFA 22 Coins!
What is MyDGN Player Auction?
In player auction you will be offered players for sale on our site. The payment of each player in $ can be seen directly in the panel and at each player to be bought. If you have successfully bought a player, the amount will be credited to your account within a few minutes after a short verification of the transaction.
With this method it is not necessary to enter your account data.
I bought a player, but I didn´t got credited!
It may take up to 10 minutes for our system to verify that the player you selected has been purchased. If you have not received credit after 10 minutes, please open a ticket with the following information:
1. Name of the Player
2. Start & Buy now Price of the Player
3. Date of Purchase of the Player
4. Proof Picture of the Player (Including Chemistry Style, Contract & Owners)
5. Picture of the Player on MyDgn (optional)
I have purchased a player but have not clicked "Purchased". Do I still get paid for the player?
Yes, do not panic! Also in this case our system checks if the player was bought from you. However, there is an additional time penalty of 10 minutes, during which you cannot buy any more players.
I have been banned - what can I do now?
In case of a permanent ban, please contact us via the following email: [email protected].
We will review your case within 48-72 hours.
What is the penalty system?
1) You select a player but do not buy him out within 5 minutes.
You will get a timeout of 60 minutes.
2) You mark a player as "Bought" even though you didn't buy him.
You will get a timeout of 6 hours.
3) I have violated point (1) or (2) several times.
We reserve the right to block your account.
MyDgn Comfort Sell
What is MyDgn Comfort Sell?
With Comfort Sell you let us sell your FIFA Coins automatically and securely via your FIFA account. You still have full control over your account and can stop and start the sale at any time.
The special feature of our system is that your account only logs in to our system when it has to transfer FIFA Coins. The rest of the time your account is regularly logged out. This sales system guarantees the highest level of account security.
What data is needed?
To use the panel we need the following information:
- FIFA(Origin/EA) eMail / NOT PSN o. XBOX Account
- FIFA(Origin/EA) password
- Backup Codes
- An unlocked transfer market in the official FIFA webapp!
Where can I get the backup codes?
You can get the backup codes directly from the official FIFA account page https://myaccount.ea.com/cp-ui/security/index.
Make sure you have activated the login verification! You can find more information here: https://help.ea.com/help/account/ea-login-verification-information/
How does Comfort Sell work?
After entering the account data and starting the account, it will be ready for sale. The account will be ready for sale until the specified sale amount is reached or you stop the sale.
Currently we sell an average of 300k/24h. This selling speed also ensures the highest level of security for your FIFA account.
The compensation is credited to your myDGN balance in real time. You will be compensated for every coin sold, even if the specified sales amount has not yet been reached.
Which Payment methods you offer?
Currently we offer the following withdrawal methods:
What is the minimum amount for a payout?
WeChat Pay: 20$
Tether (TRC20): 100$
How long I have to wait until I get my payment?
Payouts are processed within 48 hours, but usually much faster. In some exceptional cases, such as holidays, there may be occasional delays.
My Payment got cancelt - why?
If a withdrawal has been canceled, please make sure that you have entered the correct payment address. If there are any further problems with your withdrawal, you will receive an email from us.
MyDgn API System
What is the MyDgn API System?
With the help of the MyDGN API system, transfers are fully automated. The API system is aimed at advanced and professional users with a large number of FIFA accounts.
If you are interested in the integration of the API system, please write us an eMail to: [email protected]
I already use a tool or FIFA bot that already supports the MyDGN API. Where do I get my API data?
If you already use one of the many tools or FIFA bots that support our API, you can create an account at the following link: https://www.mydgn.com/fbm.